Pure Saunas is committed to providing a safe and transparent payment experience for our customers. This payment policy outlines the terms and conditions associated with our payment processing.
Accepted Payment Methods
We accept the following forms of payment:
- Credit cards (Visa, MasterCard, American Express, Discover, Diners Club, and JCB, UnionPay)
- Debit cards
- PayPal
- Klarna
- Afterpay
- Google Pay
- Apple Pay
Payment Processing
All payments are processed in USD. When you place your order, your payment will be securely processed using trusted services. We use technologies such as Transport Layer Security (TLS) and Secure Socket Layer (SSL) encryption to protect your payment information from unauthorized access or interception.
Order Processing
Once an order is placed, we will pre-authorize the customer's credit card before charging it. This is done to ensure that the funds are available for the transaction. Pre-authorization places a temporary hold on the payment method. The actual charge will occur once the order is processed.
Please note that all orders are subject to verification and approval before shipping. We reserve the right to cancel any order that is suspected of being fraudulent or unauthorized. Once an order has been shipped, the customer will receive a confirmation email and receipt.
Disputes and Chargebacks
We reserve the right to dispute any chargebacks or refund requests that we consider fraudulent or unjust. Customers are responsible for any fees incurred due to chargebacks or disputes.
Payment Security
We comply with the Payment Card Industry Data Security Standard (PCI-DSS) to protect your payment information. Please note that we do not store sensitive payment details, such as credit card numbers or expiration dates.
Changes to this Policy
We reserve the right to update this payment policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions about our payment policy, please contact us via email at support@puresaunastore.com or by phone at +1 (888) 372-8623.